# How to sign up for Onyx Phone and set up your business phone number

Signing up for Onyx Phone takes a few minutes, and guided setup walks you through everything else one page at a time: your business, your number, how calls ring, what callers hear, your hours, your team, and the phone apps. This guide shows every step, with a labeled screenshot of each page.

Works on: Web app. Updated November 6, 2026. Web page with labeled screenshots: https://www.onyxphone.io/guides/create-account-and-set-up

## Before you start

- A card for the free trial. Nothing is charged until the trial ends.

## Step 1. Create your login

- Step 1.a: Go to onyxphone.io/signup, or click Try it for free at the top of any page.
- Step 1.b: Type Your name, your Work email, and a Password of at least 6 characters.
- Step 1.c: Click Continue. You may be asked to verify your mobile number with a code by text.
- Step 1.d: Enter your card to start the free trial. Nothing is charged until the trial ends.

![The Onyx Phone sign-up page with Your name, Work email, Password, and the Continue button.](https://www.onyxphone.io/guides/shots/web-signup.webp)

## Step 2. Tell us about your business

- Step 2.a: Type your Business name.
- Step 2.b: Under How many people will answer calls?, click the closest choice.
- Step 2.c: Under How will you use Onyx Phone?, click Calls and texts, Mostly texts, or Calls only.
- Step 2.d: Click Continue, then enter where you answer calls, which becomes your 911 address.

![The Tell us about your business setup page with the business name, how many people will answer, and how you'll use Onyx Phone.](https://www.onyxphone.io/guides/shots/web-setup-business.webp)

## Step 3. Get your number

- Step 3.a: Search for a new number by area code and pick one, or choose to bring the number you already have. See Move your number.
- Step 3.b: Click Continue. A new number is ready right away.

## Step 4. Choose how calls ring and what callers hear

- Step 4.a: Under Where should calls ring?, tick Browser, Phone app, and Desk phones as you like, then click Continue.
- Step 4.b: Under What callers hear, write a greeting and a voicemail greeting, or click Use this example, and choose a voice. Click Play to hear it, then Continue.
- Step 4.c: Choose ringing and hold music, then Continue.

![The Where should calls ring setup page with Browser, Phone app, and Desk phones ticked.](https://www.onyxphone.io/guides/shots/web-setup-ringing.webp)

## Step 5. Set your hours and features

- Step 5.a: Under When are you open?, choose to send callers to voicemail outside business hours and set them, or to handle calls the same at any hour. Click Continue.
- Step 5.b: Under Turn on what helps, tick Text back missed callers and Record calls, with transcripts and AI summaries if you want them, then click Continue.

![The When are you open setup page with the business hours choices.](https://www.onyxphone.io/guides/shots/web-setup-hours.webp)

![The Turn on what helps setup page with Text back missed callers and Record calls choices.](https://www.onyxphone.io/guides/shots/web-setup-features.webp)

## Step 6. Invite your team and go live

- Step 6.a: Under Invite your team, type each person's name and email and click Send invitation, or paste a list. Skip it if you answer alone.
- Step 6.b: Choose whether teammates can call each other, then work through business verification and texting, which carriers need before your number can text.
- Step 6.c: On Answer from anywhere, read how to answer in this browser, on your phone, or on a desk phone, check that 911 address is ready, and click Go to my phone.

![The Answer from anywhere setup page listing this browser, your phone, and a desk phone, the 911 address status, and Go to my phone.](https://www.onyxphone.io/guides/shots/web-setup-apps.webp)

## Questions and answers

### How long is the free trial?

Seven days. Your number works right away, and nothing is charged until the trial ends. Cancel before then and you pay nothing.

### Can I keep my current business number?

Yes. Choose to bring your number during setup, or start a port later from Lines. Your line works with a temporary number until the port finishes. See Move your number.

### Can I come back to setup later?

Yes. Setup saves as you go, and Home shows Continue setup until it's done.

### Do I have to set up texting now?

No. Calling works right away. Texting needs a one-time carrier registration, which you can finish later from the Texting page. See Register for business texting.

### How many people can I add?

As many as you need. See pricing for what each person costs.