# How to move your number from GoDaddy SmartLine to Onyx Phone

GoDaddy SmartLine numbers. GoDaddy support gives you the security code to move it.

## What you'll need from GoDaddy SmartLine

- **Account number:** In your GoDaddy account, or on your SmartLine billing statement.
- **PIN:** A security code from GoDaddy support.
- **Name and address:** exactly as GoDaddy SmartLine has them on your account. Copy them from a recent bill.
- **A recent bill:** a PDF or a photo from the last 30 days.

## Get your PIN

1. Contact GoDaddy support and ask for the port-out security code for your SmartLine number.

## Good to know

- SmartLine must still be active: a canceled number can't move.
- Texts and voicemails stay with GoDaddy; save what you need first.
- Keep your GoDaddy SmartLine service until the move is done, or the number can be lost.

## Then move it to Onyx Phone

1. Start your free trial. You get a temporary local number right away, so you can make and take calls today.
2. Forward your current number to the temporary one if you like (most landlines: dial *72 and the number), so customers reach you here during the move.
3. In Onyx Phone, open Lines, then Begin a port, enter the details above, and attach the bill. Moving a number is free on every plan.
4. Sign the letter of authorization we email you. Nothing starts until it's signed.
5. The carriers confirm a date, usually 3 to 7 business days after you sign. On port day your number replaces the temporary one, and calls you place show it.
6. The temporary number keeps ringing your line for 30 more days, so anyone you gave it to still gets through, then it's released.

Texting registration doesn't come with the number. US carriers approve each business that texts, so register in Onyx Phone when you start the move; approval usually takes one to two weeks, and calling works meanwhile.

## Help from GoDaddy SmartLine

GoDaddy support.

Last checked October 24, 2026. All guides: https://www.onyxphone.io/porting.md