# How to move your number from Line2 to Onyx Phone

Line2 numbers. Your account details and security code are in Line2's account settings.

## What you'll need from Line2

- **Account number:** In the Line2 app settings, or on your Line2 billing statement.
- **PIN:** The security code in your Line2 account settings.
- **Name and address:** exactly as Line2 has them on your account. Copy them from a recent bill.
- **A recent bill:** a PDF or a photo from the last 30 days.

## Get your PIN

1. Open your Line2 account settings for the account number and security code, or ask Line2 support.

## Good to know

- On a team plan, the Line2 account administrator has to approve the move.
- Texts, voicemail, and call history stay with Line2; export them first.
- Keep your Line2 service until the move is done, or the number can be lost.

## Then move it to Onyx Phone

1. Start your free trial. You get a temporary local number right away, so you can make and take calls today.
2. Forward your current number to the temporary one if you like (most landlines: dial *72 and the number), so customers reach you here during the move.
3. In Onyx Phone, open Lines, then Begin a port, enter the details above, and attach the bill. Moving a number is free on every plan.
4. Sign the letter of authorization we email you. Nothing starts until it's signed.
5. The carriers confirm a date, usually 3 to 7 business days after you sign. On port day your number replaces the temporary one, and calls you place show it.
6. The temporary number keeps ringing your line for 30 more days, so anyone you gave it to still gets through, then it's released.

Texting registration doesn't come with the number. US carriers approve each business that texts, so register in Onyx Phone when you start the move; approval usually takes one to two weeks, and calling works meanwhile.

## Help from Line2

Line2 support.

Last checked October 24, 2026. All guides: https://www.onyxphone.io/porting.md