Onyx Phone Business lines
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Industries / Cleaning services

A business phone for cleaning companies

Cleaning clients call to book, reschedule, and ask when you're arriving, often while your team is mid-job with gloves on. Onyx Phone gives the business one number the office and the cleaners share, with texting built in, so clients reach you without anyone handing out a personal cell.

Booking calls the office can't always take

The office answers in the browser and the cleaners on the iPhone and Android apps, all on the same number. When nobody can pick up, missed-call text-back texts the caller a couple of minutes later, so a new client asking for a quote hears from you before they call someone else.

Texting is how clients want to hear from you

Unlimited two-way texting is included on every plan. Confirm tomorrow's visit, send "we're on our way", and answer "can you skip the oven this week?" in a thread the whole team can see. STOP and START opt-outs are handled for you.

Keep cleaners' numbers private

Cleaners call and text clients from the business number on the iPhone and Android apps, so their own number never ends up in a client's phone. When someone leaves, remove them from the team and the client relationship stays with the company.

Quiet hours for a team on early shifts

Set business hours for the line and alert hours for each person, so early-morning crews aren't rung at night. Voicemails come in as transcripts for the office to sort first thing.

Getting started

  1. Create a login and pick a plan. Checkout saves a card for the 7-day free trial, and nothing is charged until it ends.
  2. Confirm your business and its 911 address, and get a local number on the spot. Bringing your own number? You answer on a temporary one while it moves over, for free.
  3. Choose where calls ring, write what callers hear, invite your team, and register for texting. Then answer in the browser, the iPhone and Android apps, or a desk phone. How it works has the details.

Included on every plan

Starter is $17, Business is $29, Scale is $42 per user a month, or less billed yearly. The plan includes a business number for each user and unlimited calling and texting in the US and Canada. Every plan starts with a 7-day free trial, and moving your current number over is free.

Try it free See pricing

Questions

Can my cleaners text clients without using their own numbers?

Yes. Texts sent from the iPhone and Android apps or the browser show the business number, once US carriers approve your business for texting.

What does it cost for an owner and three cleaners?

Four users on Starter is four times $17 a month, with unlimited calling and texting for each.

Missed-call text-back

When nobody can answer, Onyx Phone texts the caller from your business number a couple of minutes later, so the job doesn't go to the next number they try.

Shared business number

One business number that rings everyone who answers it, in the browser, the phone apps, and desk phones. Calls, texts, and voicemail in one shared history.

Landscaping and lawn care

Answer the business line from the mower or the office, text customers about visits, and keep phones quiet off-season. For landscaping and lawn care crews.