Onyx Phone Business lines
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How it works

Account, plan, number, then the phone app

You should not have to hunt through settings to learn the order. Signup, the return from checkout, and Billing use the same four steps.

  1. 1

    Account

    Name, email, password, and the business name. You choose how calls ring later, in the line’s settings.

  2. 2

    Plan

    Checkout starts the Desk subscription. If you leave checkout or the card fails, the login still exists and no number has been purchased. Billing can send you back to checkout.

  3. 3

    Number

    After payment, the site buys one new US local number for that business and attaches it to your account. If that step fails, retry from Billing. The retry reuses the number it already bought.

  4. 4

    Phone app

    Install the Android app, sign in with the same email and password, and allow the microphone, notifications, and full-screen alerts. The browser can ring too, after you allow the microphone once.

After the number is ready

Home shows today’s calls and unread voicemails for the line you selected. Calls keeps the history. Keypad places a call from that line. Lines lists the businesses you are allowed to see. Team and Billing sit in the Account menu, for the account admin.

Invite a teammate from Team. They use the same kind of login. They see a line only after you assign it.

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