Integrations / Housecall Pro
New callers into Housecall Pro, automatically
Onyx Phone answers your business number; Housecall Pro schedules and invoices the work. Connect them with Zapier, and new callers can become Housecall Pro customers, with missed calls and voicemails flagged for the office.
What you can automate
Build these in Zapier with the Onyx Phone triggers, New Call, New Missed Call, New Voicemail, and New Text, and Housecall Pro's own Zapier actions. Each Onyx Phone trigger carries a link back to the call.
- A call from a new number creates a Housecall Pro customer with their phone number.
- A missed call or voicemail is posted where the office will see it, with the transcript.
- Every call is copied to a log your team already checks.
Answer more of the calls that become jobs
Ring the office and the techs at once with simultaneous ring, text back the callers nobody reached with missed-call text-back, and keep the phones quiet after hours with business hours. The work that comes out of those calls lands in Housecall Pro.
Setting it up
Add the Onyx Phone app to Zapier with the invite link, connect it with an API key from Account, then API and Zapier, and pick Housecall Pro as the action app. The Zapier page covers connecting.
Getting started
- Create a login and pick a plan. Checkout saves a card for the 7-day free trial, and nothing is charged until it ends.
- Confirm your business and its 911 address, and get a local number on the spot. Bringing your own number? You answer on a temporary one while it moves over, for free.
- Choose where calls ring, write what callers hear, invite your team, and register for texting. Then answer in the browser, the iPhone and Android apps, or a desk phone. How it works has the details.
Included on every plan
Starter is $17, Business is $29, Scale is $42 per user a month, or less billed yearly. The plan includes a business number for each user and unlimited calling and texting in the US and Canada. Every plan starts with a 7-day free trial, and moving your current number over is free.
Questions
Does Housecall Pro have its own phone system?
Onyx Phone is for teams that want a separate business phone with its own number, history, and team access, connected to Housecall Pro through Zapier.
Do I need a paid Zapier plan?
That depends on how many steps and tasks your Zaps use. Zapier's own plans decide that.
Related
Jobber
Turn missed calls, voicemails, and texts to your Onyx Phone line into Jobber requests on the right client, with the voicemail transcript in the notes.
Zapier
Send Onyx Phone calls, missed calls, voicemails, and texts to thousands of apps with Zapier. Triggers fire the moment a call ends. Included on every plan.
HVAC companies
Handle the first heat wave's call volume: ring the office first and the techs next, text back every missed caller, and send jobs to your field software.