Onyx Phone Business lines
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Pay for the lines. Everyone who answers is included.

Pick the size of your business, not the size of your headcount. Every plan includes teammates, number porting, and a monthly allowance of calls. Desk starts at checkout today. Shop and Enterprise are set up with you personally.

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Desk

$29 / month

Your first line, answered by everyone who should answer it.

Lines
1
Port-ins
Up to 1
Minutes
600
  • Unlimited teammates. No per-seat fees, and each person sees only the lines you assign
  • Rings wherever you are: any browser tab, plus the Android app
  • Want a cell phone to ring too? Add it in one setting
  • One login for the website and the phone app
  • Voicemail you can play, with a transcript when one comes back
  • Call history with notes, so the next person picks up where you left off
  • A keypad that calls out as your business number, recorded from the moment of answer
  • Call waiting that works: hold one caller, take the next
  • Your own greeting, and an optional press-1 screen that keeps robocalls out of your day

On the roadmap

  • US text messaging, pending carrier registration
  • Ringing a locked iPhone
  • Guided number porting inside the app
  • Missed-call text-back
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Request this plan

Shop

$79 / month

Every number your business answers, under one roof.

Lines
4
Port-ins
Up to 4
Minutes
3,000
  • Everything in Desk
  • Four lines, each with its own number, call history, and team
  • Put the front desk on the main line and the crew on theirs
  • Move your existing numbers over with our guidance, up to four
  • Five times the included call minutes of Desk, with room for six calls at once

On the roadmap

  • Business-hours routing: ring 7 to 5, voicemail after
  • AI voicemail summaries, so you read two lines instead of listening to two minutes
  • Call analytics: busiest hours, missed-call rate, who answers fastest
  • A shared inbox for team texts
Request Shop

Request this plan

Enterprise

$249 / month

A whole floor of numbers, still one calm desk.

Lines
20
Port-ins
Up to 20
Minutes
15,000
  • Everything in Shop
  • Twenty lines: a number for each location, service, or ad campaign
  • Bring your whole phone book. Port in up to twenty existing numbers with our help
  • Built for volume: 15,000 included minutes and 25 calls at once
  • Guided onboarding for your whole team
  • Priority replies on every request

On the roadmap

  • A phone menu builder: press 1 for sales, 2 for service
  • Job-system connections for Jobber, Housecall Pro, ServiceTitan, HubSpot, and Salesforce
  • A public API and webhooks for your own tools
  • Searchable call recordings with AI summaries
  • Ring groups, call queues, and an audit log
  • Single sign-on
Request Enterprise

Lines are phone numbers, each a new US local number or one you port in. Port-ins move a number you already own onto Onyx Phone, and we start the request with you. Minutes are included each month. See usage and add-ons below. Roadmap items are plans, not promises of a date, and are not part of a subscription until they are live.

Usage and add-ons

Room to peak. A fair rate when you do.

Every plan includes a monthly allowance. Busy month? Go past it and you pay the rate below, with no forced upgrade. Need more lines or ports? Add them one at a time.

Desk Shop Enterprise
Included lines 1420
Included port-ins Up to 1Up to 4Up to 20
Call minutes each month 6003,00015,000
Each minute beyond that $0.04$0.035$0.03
Voicemail transcripts each month 1005003,000
Each transcript beyond that $0.06$0.05$0.04
Calls at once, at your peak 2625
Each extra call at once $5 / month$4 / month$3 / month
Each extra line, new or ported $6 / month$5 / month$4 / month
Each extra port-in, one time $15$12$9

Prices are USD. An extra port-in is a one-time handling fee, and the number then counts as one extra line. Extra lines and extra calls at once are billed monthly.

Custom

Need something that is not on the menu?

Tell us how your business runs the phones and we will build the plan around it.

Contact us

Contact us about

  • A phone menu or after-hours routing designed for your lines
  • Finished calls sent straight into Jobber, Housecall Pro, ServiceTitan, HubSpot, or Salesforce
  • More than twenty lines, or a volume rate for heavy calling
  • A large port-in: fifty numbers, a whole office, or a carrier switch with a deadline
  • Anything else you wish your phone system did

Billing

Prices are USD per month unless a row says otherwise. Checkout shows the amount before you pay.