Integrations / ChatGPT
Ask ChatGPT about your calls and texts
Connect ChatGPT to Onyx Phone and it can read your calls, voicemails, call summaries, and texts, add notes, and send texts from your business number when you ask. Catch up on a busy day in a few questions.
What ChatGPT can do
- List your lines, and recent calls, missed calls, and voicemails.
- Read a call with its voicemail transcript and, where a line records calls, its summary.
- Read text conversations with customers.
- Add a note to a call.
- Send a text from a line you choose.
Ways teams use it
- A morning recap of overnight voicemails, sorted by urgency.
- A list of missed calls with no callback yet.
- Draft replies to this week's texts in your shop's tone.
Connecting
Add Onyx Phone as a custom connector in ChatGPT with the address on the Integrations page, where your ChatGPT plan allows custom connectors. ChatGPT opens Onyx Phone so an account admin can sign in and choose the account.
It's a Model Context Protocol (MCP) server with OAuth sign-in, the same one Claude uses. Texts it sends are billed like API texts, $0.01 per segment; reading is included.
Getting started
- Create a login and pick a plan. Checkout saves a card for the 7-day free trial, and nothing is charged until it ends.
- Confirm your business and its 911 address, and get a local number on the spot. Bringing your own number? You answer on a temporary one while it moves over, for free.
- Choose where calls ring, write what callers hear, invite your team, and register for texting. Then answer in the browser, the iPhone and Android apps, or a desk phone. How it works has the details.
Included on every plan
Starter is $17, Business is $29, Scale is $42 per user a month, or less billed yearly. The plan includes a business number for each user and unlimited calling and texting in the US and Canada. Every plan starts with a 7-day free trial, and moving your current number over is free.
Questions
Does ChatGPT get access to all my accounts?
Only the one the admin chooses when connecting.
Is the connector included?
Yes, on every plan. Only texts it sends are billed, like API texts.
Related
Claude
Ask Claude about your calls, voicemails, and texts, and have it draft and send follow-up texts. Onyx Phone's MCP connector is included on every plan.
Missed-call text-back
When nobody can answer, Onyx Phone texts the caller from your business number a couple of minutes later, so the job doesn't go to the next number they try.
Zapier
Send Onyx Phone calls, missed calls, voicemails, and texts to thousands of apps with Zapier. Triggers fire the moment a call ends. Included on every plan.