Who it's for
A shop with one public number and a few people who pick up
Lawn, paving, trades, a front desk, a small office. The number on the truck and the website should ring the people who can actually take the job, without buying a seat for each of them.
A fit
- You want a new business number, or you want to port in the one customers already know.
- Two or more people answer, and they should not all see every line.
- You can take calls in a browser or on Android.
- Voicemail with a recording is enough when nobody answers.
A poor fit right now
- You need US texting on day one.
- The people who answer carry locked iPhones and will not use a browser or Android.
- You need your current number to move on the day you sign up. Ports are arranged with the carrier and take time.
- You need a CRM, estimates, or invoices. This desk logs the call. It does not run the job.
- You need a call center, queues, or a person who answers overnight.
More than one business
An account can hold more than one line, each with its own number and its own call history. Shop is the price for four lines, and Enterprise covers twenty. People can be assigned to one line and kept off the others.
Talk about Shop