Industries / Roofers
A business phone for roofing companies
After a storm, a roofing company's phone rings faster than anyone can answer, and every caller is a job. Onyx Phone routes those calls to the people who can quote them, texts back the ones you miss, and keeps a record of what was agreed.
Route calls to estimators
On Business, a phone menu sends new roof inspections to the estimators' ring group and existing jobs to the office. Ring order rings the office first and the estimators in the field next, and transfers hand a caller to whoever is running their job.
Storm season without losing callers
Missed-call text-back texts every caller nobody reached, from your business number, a couple of minutes later. Voicemails arrive as transcripts, so the office can sort leaks from estimates without listening to each one.
A record of what was agreed
Call recording with AI summaries on Business captures shingle colors, start dates, and insurance details discussed on the phone. Callers hear a recording notice first, and the summary sits on the call for anyone who picks up the job later.
Show up as your company, not Spam Likely
Homeowners screen calls after a storm. Verify your business and your calls carry a caller ID name and are signed as verified, so they're less likely to be labeled as spam when you call back.
Getting started
- Create a login and pick a plan. Checkout saves a card for the 7-day free trial, and nothing is charged until it ends.
- Confirm your business and its 911 address, and get a local number on the spot. Bringing your own number? You answer on a temporary one while it moves over, for free.
- Choose where calls ring, write what callers hear, invite your team, and register for texting. Then answer in the browser, the iPhone and Android apps, or a desk phone. How it works has the details.
Included on every plan
Starter is $17, Business is $29, Scale is $42 per user a month, or less billed yearly. The plan includes a business number for each user and unlimited calling and texting in the US and Canada. Every plan starts with a 7-day free trial, and moving your current number over is free.
Questions
Can we record calls with homeowners?
On Business and Scale, on lines where you turn recording on. Callers hear a recording notice first. Check consent rules in your state.
Can estimators answer from the truck?
Yes, on the iPhone or Android app, which rings even when the phone is locked. Calls they make show the business number.
Related
Phone menu (IVR)
Press 1 for sales, 2 for service: a phone menu sends each caller to the right person, ring group, or voicemail. On every plan, Starter included.
Call recording and AI summaries
Record answered calls and read a short AI summary of each, with what needs following up, in call history. Callers hear a recording notice first. On Business.
Contractors
A business number for estimates, subs, and the crew: ring groups, call transfers, recorded calls with AI summaries, and Jobber via Zapier. From $17.