Industries / Electricians
A business phone for electricians
Electricians can't answer with a hand in a panel. Onyx Phone lets the whole crew share one business number, screens out robocalls, and turns every voicemail into a few lines of text you can read between jobs.
One number, the whole crew
Put one number on the vans and the website. It rings the office in the browser and the electricians on the iPhone and Android apps, and the first one free takes it. Calls back to customers go out from the same number, never a personal cell.
Fewer interruptions on the job
The robocall screen asks callers to press 1, so spam goes to voicemail without ringing anyone. Business hours and personal alert hours keep the crew's phones quiet when they're off.
Catch up between jobs
Every voicemail comes as a transcript, and callers nobody reached get a text back. Mark voicemails returned so two people don't call the same customer.
- Voicemail emailed to the office inbox with the recording attached.
- One shared text thread per customer.
- Call notes for permits, panel sizes, and gate codes.
Show your name when you call
Verify your business and your calls show your caller ID name and are signed as verified, so customers are less likely to see Spam Likely when you call to confirm an appointment.
Getting started
- Create a login and pick a plan. Checkout saves a card for the 7-day free trial, and nothing is charged until it ends.
- Confirm your business and its 911 address, and get a local number on the spot. Bringing your own number? You answer on a temporary one while it moves over, for free.
- Choose where calls ring, write what callers hear, invite your team, and register for texting. Then answer in the browser, the iPhone and Android apps, or a desk phone. How it works has the details.
Included on every plan
Starter is $17, Business is $29, Scale is $42 per user a month, or less billed yearly. The plan includes a business number for each user and unlimited calling and texting in the US and Canada. Every plan starts with a 7-day free trial, and moving your current number over is free.
Questions
Can I use a desk phone in the shop?
Yes. Desk phones ring along with the browser and the app, on every plan.
Do we need a separate number for each electrician?
Your plan includes a line for each user, but you don't have to use them all. Many shops put everyone on one main line.
Related
Robocall screening
Callers press 1 to confirm they're a real person and ring through; robocalls go to voicemail, and nobody's phone rings. Every plan, switched on per line.
Voicemail to text
Every voicemail is transcribed and can be emailed with the recording attached. Read it between jobs, mark it returned, and call back in one tap. Every plan.
Caller ID name and verified calls
Show your business name on the phones you call, and sign your calls as verified so they're less likely to be flagged as Spam Likely. Every plan.