Phone app / Android setup / Xiaomi, Redmi and POCO
Keep Onyx Phone calls ringing on Xiaomi, Redmi and POCO phones
The Xiaomi, Redmi and POCO settings that keep Onyx Phone ringing: Autostart, No restrictions in Battery saver, and locking the app in recent apps.
Xiaomi's battery saver stops most apps in the background unless you say otherwise. These settings let Onyx Phone wake for calls. For Xiaomi, Redmi and POCO phones with HyperOS or MIUI 14.
1. Autostart
Without it the phone won't start Onyx Phone for an incoming call after it was closed.
- Open Settings, then Apps, then Manage apps, then Onyx Phone.
- Turn on Autostart.
2. No restrictions in Battery saver
The default battery saver can stop Onyx Phone in the background, and calls arrive late or not at all.
- On the same Onyx Phone page, tap Battery saver (Battery on some versions) and choose No restrictions.
3. Lock it in recent apps
Clearing recent apps can close Onyx Phone. A locked app stays open.
- Open recent apps, press and hold Onyx Phone's card, and tap the lock.
4. Full-screen calls
Lets a call fill the screen when the phone is locked or you're using another app, like a regular call.
- Open Onyx Phone. On the Calls tab, tap Allow on Show incoming calls full screen, and turn on what it opens.
Calls ring on mobile data but not on one Wi-Fi network
Calls reach the app through Google's push service, over one connection your phone keeps open for every app. Some Wi-Fi routers and office firewalls close a connection that has been quiet for a few minutes, and until the phone notices, a call can't reach it. Onyx Phone keeps that connection busy and sends a call again when your phone doesn't start ringing, which covers most networks.
- Set Onyx Phone's battery use to Unrestricted (above), so it can keep the connection busy.
- If one network still misses calls, ask whoever runs it to let quiet connections stay open for at least 15 minutes (often called the TCP or NAT timeout), and to allow outgoing connections on port 5228, which Google uses for push.
Check that it works
Leave the phone locked and untouched for 15 minutes, then have someone call your business number. It should wake the screen and ring. The Android setup guide covers the microphone, notifications, and the rest.
Phone makers move settings around. If a step doesn't match your phone, search Settings for "battery" and pick the choice that lets Onyx Phone run without restrictions. We last checked this guide on November 2, 2026. Markdown version ยท Other phones: Samsung Galaxy, Google Pixel, Motorola, OnePlus